php error

My website (latest WP 4.6.1)  and latest h5p (updated yesterday) will not load since the update. Checked server error messages and saw this

[09-Nov-2016 10:22:26 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/dedidei/public_html/xwtest/wp-content/plugins/h5p/autoloader.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/dedidei/public_html/xwtest/wp-content/plugins/h5p/h5p.php on line 33

Please advise?

Thanks

icc's picture

It sounds like you're missing some files or the web server aren't allowed to access them. Please ensure that the wp-content/plugins/h5p/autoloader.php file exists and that the permissions allow for the web server to read it.

If the file is missing, try downloading the plugin again and replace the old folder.

I upgraded the latest version of H5p for Wordpress and now I can't login the dashboard.

it says: Warning: require_once(/home2/ingilizcederskit/public_html/wp-content/plugins/h5p/admin/class-h5p-plugin-admin.php): failed to open stream: No such file or directory in /home2/ingilizcederskit/public_html/wp-content/plugins/h5p/autoloader.php on line 49

Fatal error: require_once(): Failed opening required '/home2/ingilizcederskit/public_html/wp-content/plugins/h5p/admin/class-h5p-plugin-admin.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home2/ingilizcederskit/public_html/wp-content/plugins/h5p/autoloader.php on line 49.

When I deactivate the H5p, it is possible to login. I really don't know what and how to do. I have so many H5p contents. If I delete H5p plugin and install it again, do I lose my old contents ?

Thank you for any help in advance

I upgraded the latest version of H5p for Wordpress and now I can't login the dashboard.

it says: Warning: require_once(/home2/ingilizcederskit/public_html/wp-content/plugins/h5p/admin/class-h5p-plugin-admin.php): failed to open stream: No such file or directory in /home2/ingilizcederskit/public_html/wp-content/plugins/h5p/autoloader.php on line 49

Fatal error: require_once(): Failed opening required '/home2/ingilizcederskit/public_html/wp-content/plugins/h5p/admin/class-h5p-plugin-admin.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home2/ingilizcederskit/public_html/wp-content/plugins/h5p/autoloader.php on line 49.

When I deactivate the H5p, it is possible to login. I really don't know what and how to do. I have so many H5p contents. If I delete H5p plugin and install it again, do I lose my old contents ?

 

Thank you for any help in advance

BV52's picture

Hi Hakan and Pam,

I created a bug report for this and you follow the progress here.

-BV52

icc's picture

It sounds like you're missing some files or the web server isn't allowed to access them. Please ensure that the wp-content/plugins/h5p/admin/class-h5p-plugin-admin.php file exists and that the permissions allow for the web server to read it.

If the file is missing, try downloading the plugin again and replace the old folder.

It's correct that if you uninstall/delete the plugin you will lose all your content.