Editor not loading in Moodle
Submitted by matt_ovitraders on Tue, 01/15/2019 - 21:03
I am using H5P on Moodle, and for some reason, my Editor will not load. I just get a messaging that says, "Loading, please wait...".
This happened shortly after I had restored a course from a backup of a course from a different moodle site, but I don't know if that would be the cause or not.
There are no console errors and nothing that I can see from putting the site into debugging mode.
Wed, 01/16/2019 - 06:53
Hi Matt,In order to give your
In order to give your bug report the best chance of getting answered, please include the following information:
The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!
Wed, 01/16/2019 - 18:26
Okay, so here is more
Okay, so here is more information...
Steps to Reproduce
Platform - Moodle (3.5.1)
Device - All devices (Desktop and Mobile)
Browser - All Browsers
H5P Plugin - Version 1.10
Console Error - Picture attached
Screenshot - Attached
PHP Error -
I get the same error when I try and to Update content type cache (Image attached)
Wed, 01/16/2019 - 18:48
Turned out to be an issue with my DB user, it didn't have db_owner and could not make the executions required.
Thu, 01/17/2019 - 06:40
Hi Matt,I'm glad it is
I'm glad it is working for you now if you have further questions feel free to post in the forums.
Mon, 03/11/2019 - 17:27
thanks for your post. My problem is the same. Could you please tell me in some short notes what you have done to fix it?
Where can I see the db_owner and in which way can I make the executions required?
Thanks a lot!
Mon, 03/11/2019 - 23:38
I am using an MS SQL Server
I am using an MS SQL Server Database so it might not be the same steps for you.
Essentially, what ever user you are using to connect your Moodle site to it's database doesn't have the permissions nessessary to make SQL executions.
So all I did was make sure the user in the database has the proper permissions to make those SQL executions.
Tue, 03/19/2019 - 12:21
Hi Matt,thanks for your
thanks for your answer. I have changed the data-rights of access (moodle-directory and moodledata-directory) to 777er-main-access - but the problem is there anymore.
Thanks a lot for your support still! I will observe the problem in the next days another time, when I spare time in other projects.
Wed, 03/27/2019 - 22:50
Disabling add blocker helped me....
Hope this will help someone. Cheers.
Thu, 04/25/2019 - 22:52
I am having the same problem.
My H5P editor is just endlessly loading now - I get a whole list of 503 errors when it happens.
This is a link to log file
Tue, 05/07/2019 - 16:15
It looks like there might be
It looks like there might be some issue with your web server. Have you checked your web server's error_log file?
Tue, 05/28/2019 - 09:10
I have the same problem too
My H5P editor is just endlessly loading
it started when I set https
I've tried it on Chrome, firefox, internet explorer, safari
Wed, 05/29/2019 - 03:17
Hi Vladimir,Would you mind
Would you mind providing the following:
Wed, 05/29/2019 - 08:10
HiI reinstalled the plugin
I reinstalled the plugin and tried the modules one by one Interactive video, course presentation did not work, but after about half an hour it started to work and it looks OK. It also works to edit the function of previously created H5P courses.
Thu, 05/30/2019 - 04:55
Hi Vladimir,I'm glad it is
I'm glad it is working now. If you encounter this again please provide the information above.