Issues since upgraded h5p

Hi Guys,

Since upgrading, I've noted that some elements do not show on mobile/ tablets. For example in the attached file there are two interactive presentations missing. They show up fine on desktop (both Chrome and Safari).

In addition, the memory game doesn't function properly. When clicked, and the option is the incorrect one, it remains open. Users can't play that game from their mobile. The actual page is here: trinikidscorner.com/mothers-day

Any suggestions on how to fix these would be appreciated.

Regards,

TKC

tomaj's picture

Hi TKC,

Which mobile browser are you using? I think we support Chrome and Safari.

- Tom

Hi Tom,

My browser is the generic android "Browser". But a colleague tested on her ipad and it doesn't work there either. We just enabled the "Use H5p hub" in the settings. I wonder if that could have something to do with it. All previous content done without the hub enabled works fine.

I will disable and do a test to know for sure.

TKC

tomaj's picture

Hi TKC,

The generic Android browser is not supported by H5P. We support the last two versions from each of the major browser ventors. Chrome, Firefox, IE/Edge and Safari.

But ipad should work, so we will look into it.

- Tom

otacke's picture

A little off-topic, but IE11 has been around since 2013 and is basically stuck in the pre ES6 era before 2015. A workaround or polyfill here and there in your code is not a big deal, but I guess more and more might be needed as time progresses. There won't be an IE12, but Edge is not available for Windows 7, and Windows 7 will receive support until January 14, 2020. Do you happen to have any date or market share (right now it seems to be close to pi % (3.14 %)) in mind when support for IE11 by H5P will or can be dropped?

falcon's picture

Hi, we haven't set any limits. If the percentage falls a bit more and supporting IE11 becomes very cumbersome we'll drop it. 6 % of the new visitors on H5P.org the last seven days were using IE11 according to Google Analytics.

I would love to drop the support for IE11, but I don't think we can do that yet.

otacke's picture

Thanks for the info! As I mentioned before: a workaround here and there is no big deal IMHO, and that's basically what I had to find so far.